Overview
IP Office Teleworker gives home and remote employees the ability to be just as accessible as their on-site employee counterparts. It provides small businesses powerful communications tools; available with IP Office Preferred Edition and Advanced Edition. It allows a small business to expand their workforce by giving people the opportunity to work from home (or wherever) with a full bundle of office phone capabilities. All they need is an Internet connection to become an extension of the main office, with calls flowing through their work space, making it easy for them to be reached by customers or colleagues. Having someone work from home opens up space at the main office and reduces costs of having to maintain another person in the building.
Capabilities
Point-and-click call handling – The intuitive and easy-to-use browser- based interface makes call handling a snap. Click to dial, transfer, hold, conference, and more. Access hundreds of speed dial entries.
Cost-effective communications – Connecting through a VPN allows remote workers’ phone expenses to be reduced or even eliminated. Streamline real estate and facilities costs by hiring full-time remote workers.
Easily manage a dispersed workforce – Presence features allow remote workers and their office counterparts to “see” each other’s status: who’s on the phone, away from their desk, busy, etc. Record, archive and replay calls for monitoring and training purposes.
Expand your labor pool – Hire the right employees whether they live down the block, across the country or on the other side of the world; Teleworker seamlessly connects them to your network so they are virtually “in the office”.
Benefits
• Reduce expenses – Eliminate variable phone expenses for remote workers, and even reduce real estate leasing and facilities costs.
• Strengthen your workforce – Hire the right people, regardless of where they live. Teleworker helps you grow your business with the most qualified people.
• Ensure Productivity & Professionalism – If VPN connectivity is lost or bandwidth compromised, employees won’t miss important calls. With Teleworker, they simply leverage their PC interface and home or wireless phones to stay connected.
• Increase productivity – Reduce or eliminate commute times. Expand business hours by hiring remote workers in different time zones.
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