The Avaya IP Office business phone system office offers user productivity solutions for the Preferred and Advanced editions on IP Office 500.
These are designed to give individual employees the tools needed to help them communicate at their best.
Power User
The Power User will be able to communicate to the IP Offce with an IP Phones, Cell Phone and Laptop. These users will receive all of their voicemail messages, email and faxes in a single, unified inbox. They are also notified of all important messages. These users can set up conference calls and have calls simultaneously ring on their cell phone and their desk phones.
Mobile Worker
Mobile Worker is designed to make very effective use of the users mobile phone. This will make any mobile phone and extension of the IP Office phone system to include call handling features and speed dials. No need to give out personal cell phone numbers to clients and callers. Know that when your clients call, they are dialing YOUR business numbers, not your employees cell phone numbers.
Office Worker
The Office Worker is designed for those employees who work mostly in the office. This tool helps the workers answer questions and convey critical information. Through a single, easy to use interface the user can manage conference calls, see the status of all co-workers, access to voicemail messages, speed dials and Instant Messaging!
Tele Worker
Tele Workers are employees who work full time remotely. This application gives these workers access to all the functionality that any worker in the office would have. These users connect their telephones to the IP Office via a virtual private network. As all traffic is routed from the IP Office, talent located any where is easily available to your business.
Receptionist
Receptionists typically manage high call volume and phone traffic. Why not give them an easy to user, PC based reception interface. Give this position the ability to see all calls inbound, in use and on hold as well as the status of all extensions right on their PC screen. Further, one reception point can manage multiple locations on the networked IP Office phone system
Customer Service Agent
A Browser based client gives your call center and customer service agents the ultimate control and information about the number of calls on hold, in progress or lost. This application also displays the number of agents logged in currently. This allows the agents to make better informed decisions about how to handle the current call and help increase revenue and customer satisfaction.
Customer Service Supervisor
This is a monitoring and reporting application. It’s designed to allow small businesses track and measure their interactions with customer sales and service. Get reports to manage your sales and just the value of your marketing campaigns. Also, info helps you see how well your agents are handling customer calls.
Incoming search terms:
- user productivity system
- example of user productivity systems
- how do i use a user productivity system
- manual ip office user productivity solutions
- us4er productivity system
- what is a user productivity system
